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How to Order

Our goal is to make ordering your custom china as easy as possible. There are five basic pieces of information we need from you to get started.
  1. The number of place settings, service pieces and/or open stock items you'd like.
  2. Quantities for each of the items you wish to order.
  3. If available, a copy of the design you would like to use in .tif, .jpg, .eps, .ai, or .png format.
  4. If you would like help with your design, any information, descriptions, examples, or other design instructions to help our designers understand your needs.
  5. Any additional information, comments or questions.

The easiest and quickest way to get started is to download our easy-to-use Custom China Design Planner. Review the information and complete the planner. Then photocopy, and mail or fax to us. We will contact you with any questions we may have. Once we've received your design and order requirements, we will provide you with a cost estimate.

How Long Does it Take?
Typically, 12-14 weeks from the time we receive design approval and your payment. (Learn more.)

Download our Custom China Design Planner & Order Form (PDF 118Kb)

Please contact us with any questions regarding the creation of your custom china.

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